Free Return Label for Store Credit or Exchanges  + Package Protection return,package_protection re:do

Free Return Label for Store Credit or Exchanges + Package Protection

Sale price$ 1.98
/
Shipping calculated at checkout.

Price
  • In stock, ready to ship
  • Inventory on the way

Returns

When you opt-in for Redo at checkout, your return shipping label is covered, allowing you to return any item(s) in your order for an exchange or store credit for FREE.

If you decide not to buy Redo, you can still return your items, but you will be responsible for the cost of the return shipping label. All returns are subject to the guidelines outlined in our Return Policy.

Need to make a return?  Hop onto the Returns Portal HERE.

Package Protection

This is package protection that covers packages that are lost or damaged in transit. Package protection ensures that customers get what they paid for and allows for easy claim filing. Package protection is automatically added to your cart at checkout to protect your order. You are able to opt out if you are not interested in protecting your order.  

Package protection does NOT cover:

Expedited shipments not arriving on time.
Orders mis-delivered due to wrong address being entered.
Quality control issues.

Please contact Arrow 22 for assistance with these issues.

 

HOW DO I FILE A CLAIM FOR A LOST OR DAMAGED PACKAGE?

You can file a simple claim through our customer portal here by clicking on "Start a Claim."

WHEN TO START A CLAIM

LOST PACKAGES:
Your order was never reported as "Delivered"
Your order has been stuck on any shipping state other than "Delivered" for 7 or more days.
Orders are considered "lost" after 7 days without a tracking status update and claims must be filed no later than 30 days from the last update.

DAMAGED PACKAGES/ITEMS
If your item arrives damaged, unusable or in an unacceptable condition please file a claim immediately. Your claim must be filed within 15 days of being reported as delivered.

WHAT HAPPENS NEXT?

If your claim is approved, you will receive a new order confirmation email.  The new order is 100% covered.  If the item(s) are unavailable Arrow 22 will issue you a refund or store credit.  

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
J
Jennifer Chapman

I am very satisfied with my purchase. Great quality and value. They kept me infom throughout shipping process. Definitely, I would buy from them again.

We LOVE our customers!

We appreciate all the support of every one of our customers! We strive to create an easy and fun shopping experience that will keep you coming back for all your boutique shopping! Please reach out anytime, we would love to help you with any questions or concerns.

xo

Adrienne and the Arrow Staff

Contact Us

Testimonials

★★★★★

Arrow 22 has top notch customer service!! As a 5 year customer, I've never been disappointed in quality. Adrienne (and staff) always goes the extra mile to help me find the absolute PERFECT fit! Highly recommend!

Jamie
Ohio
★★★★★

Arrow 22 Boutique has been such a blessing to my life! It’s fun, trendy and affordable! I not only gained access to the cutest clothes but also a newfound confidence that this Mama was needing. The Arrow 22 team is second to none in their customer service!

Erin
Tennessee

You may also like


Recently viewed